B23 League Low – White and Black

Runs true to size. If you're between sizes, we recommend sizing up half a size.

At KICKSAUTH, we work to process and deliver your order as quickly and safely as possible.

Order Processing

All orders require 2–5 business days for processing before shipment.

Processing time includes order verification, quality checks, packing, and preparation for dispatch.

Weekends and public holidays are not included in processing times.

Once your order has been shipped, you will receive a shipping confirmation email with tracking information.

Shipping Options

Standard Shipping

Estimated delivery time: 10–15 business days after your order has been processed.

Express Shipping

Estimated delivery time: 3–7 business days after your order has been processed.

Please note that shipping times are estimates and begin once your order has been dispatched.

Weekends and public holidays are not included in delivery estimates.

Estimated Total Delivery Time

Including processing time:

• Standard Shipping: approximately 12–20 business days
• Express Shipping: approximately 5–12 business days

Delivery times may occasionally be affected by carrier delays, severe weather, high-volume periods, customs processing, or other circumstances outside our control.

Tracking Your Order

Once your package has been shipped, tracking information will be sent to the email address provided during checkout.

Please allow up to 2–3 business days for tracking information to update after your shipment confirmation is issued.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you notice an error in your shipping information, please contact us as soon as possible.

Once an order has been processed or shipped, we may not be able to change the delivery address.

KICKSAUTH is not responsible for packages delivered to an incorrect address provided by the customer.

Delayed or Lost Packages

Occasional carrier delays may occur after an order has been dispatched.

If your tracking information has not updated for an extended period or your package appears to be lost, please contact our customer support team. We will review the shipment and assist you with the carrier where appropriate.

Multiple Packages

In some cases, items from the same order may be shipped separately. If this happens, you may receive more than one tracking number and packages may arrive on different dates.

Questions About Your Order

If you have any questions regarding shipping, tracking, or delivery, please contact our customer support team and include your order number so we can assist you more quickly.

At KICKSAUTH, we want you to feel confident when placing your order. If you are not satisfied with your purchase, you may request a return in accordance with the policy below.

30-Day Return Policy

You may request a return within 30 days of receiving your order.

To be eligible for a return, the item must:

• Be unworn and unused
• Be in its original condition
• Include the original box, packaging, tags, and accessories
• Show no signs of wear, dirt, damage, odor, or alteration

Items returned with signs of use or without the original packaging may not qualify for a refund.

How to Request a Return

Before sending any item back, please contact our customer support team and provide:

• Your order number
• The item you would like to return
• The reason for the return
• Photos of the product if the item is damaged, defective, or incorrect

Our team will provide return instructions after your request has been reviewed.

Please do not send a return without receiving return instructions from us first.

Return Shipping Costs

For standard returns due to sizing, preference, or change of mind, the customer is responsible for return shipping costs.

If you received an incorrect, damaged, or defective item due to an error on our part, KICKSAUTH will provide an appropriate solution and cover eligible return or replacement costs.

Original shipping charges are non-refundable unless the return is caused by an error on our part.

Damaged, Defective, or Incorrect Items

Please inspect your order as soon as it arrives.

If you receive an item that is damaged, defective, or different from what you ordered, contact us as soon as possible and provide clear photos showing the issue.

We will review the case and provide an appropriate resolution, which may include a replacement or refund.

Refunds

Once your returned item has been received and inspected, we will notify you regarding the status of your refund.

If approved, the refund will be issued to your original payment method.

Please allow approximately 5–10 business days for the refund to appear on your account after it has been processed. The exact timing depends on your bank or payment provider.

Exchanges

If you need a different size or style, please contact our customer support team.

Depending on availability, we may assist you with an exchange or recommend returning the original item and placing a new order.

Order Cancellations

If you need to cancel or modify an order, please contact us as soon as possible.

We will make every effort to accommodate your request. However, once an order has entered processing or has been shipped, cancellation or modification may no longer be possible.

Refused or Undeliverable Packages

If a package is returned because of an incorrect or incomplete address, refusal of delivery, or failure to collect the package, additional shipping charges may apply before the package can be resent.

Contact Us

If you have any questions about a return, refund, exchange, or order issue, please contact our customer support team and include your order number.

KICKSAUTH
Authentic Kicks. Real Style.